Advancing IT Modernization at IRS to Improve the Taxpayer Experience, Interview with Karen Howard, IRS [GovFuture Podcast]
In this episode of the GovFuture podcast we interview Karen Howard who is Executive Director/ Head of the Office of Online Services at the Internal Revenue Service (IRS). Karen shares with us what motivated her to work for the Federal Government, what approaches and challenges she has seen in advancing IT modernization efforts within her
