How AI Transforms Contact Centers in the Age of COVID

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Organization contact centers face new challenges during the pandemic as they grapple with spikes in demand, a remote workforce, and compliance concerns. These challenges create opportunities for AI automation solutions that deploy digital workers to come alongside human workers and make their jobs easier.

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Sean McEvoy

Sean McEvoy is a seasoned software executive with over 20+ years of experience in the software industry working at such companies as IBM, DELL, QUEST,

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