The Department of Interior (DOI) has been leveraging RPA to help with many tasks. These bots automate repetitive, time-consuming, back-office tasks driving efficiency, saving time and increasing productivity at DOI. In this episode of the GovFuture podcast we get the opportunity to talk to Katie McCulloch. She is the Director of the Business Integration Office at Department of Interior.
In this episode Katie shares with us details on DOI’s bot brigade including some of the unexpected benefits to using RPA bots. She also shares some of the challenges DOI faces with adoption of emerging technologies such as RPA and AI. And why buy-in and support from senior leadership is critical when levering emerging technologies.
Katie also demos DOI’s bot brigade at the GovFuture Forum DC September 2023 event.
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