How Automation Bots are Helping the New Mexico Human Services Department

Wed. November 09, 2022 @ 12:00 ET

Featured Speakers:

  • Patrick Lovelace, R.N., Senior Director of Strategy, Healthcare and Life Sciences at SS&C Blue Prism
  • Shanita Harrison, Customer Innovations Director for the State of New Mexico

Join SS&C Blue Prism and the State of New Mexico Human Services Department to learn how their automation bot journey for central citizen engagement has prepared them for the public health emergency (PHE) unwind where organizations are unwinding the COVID 19 PHE rules. They’ll share how New Mexico HSD mitigated hiring hundreds of staff in the PHE unwind using RPA and bots with AI.

Register today for this engaging and interactive session to learn more about how automation bots are helping the New Mexico Human Services Department and stick around at the end for Q&A with Patrick and Shanita!

Agenda:

  • 12:00-12:30pm: Featured Presentation
  • 12:30-1:00pm: Your Q&A and interaction
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Novemnber 2022 SS&C Blue Prism Event at AI in Government Cognilytica Slides.pdf
Novemnber 2022 SS&C Blue Prism Event at AI in Government Speaker Slides.pdf

Patrick Lovelace R.N., Senior Director of Strategy, Healthcare and Life Sciences at SS&C Blue Prism Contact Information: Patrick.lovelace@sscinc.com.

Featured Presenters

Patrick Lovelace

As the Senior Director of Strategy of Healthcare and Life Sciences for SS&C Blue Prism, Patrick works with executives across a range of functions, from

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Shanita Harrison

Mrs. Harrison is a dedicated public servant for the Human Services Department. She is passionate and committed to creating an excellent customer experience for both

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